Shipping: All orders going to domestic addresses are shipped by UPS or U.S. Postal Service to get your order to you as quickly as possible. This takes 2 to 7 days, depending on how far you are located from our office. Shipping and handling charges are added to order as follows: $8.50 for the first item, $9.50 for two items, and $11.50 for three or more items. Please supply a STREET ADDRESS for delivery. TO SPEED YOUR ORDER, 3 Day, 2nd Day or Next Day services are available. Shipping rates quoted on request. A handling fee is added to all orders.

Rush/2nd Day Service: UPS 3 Day service is available for a $20.00 shipping charge for 1 to 3 books. UPS 2nd Day service is available for $22.00 shipping charge for 1 to 3 books. For 4 or more items, they will be priced according to UPS charges. These prices apply to continental U.S. ONLY. For foreign orders, see below. Rush shipping charges include shipping charges plus priority handling in our office. For Next Day (overnight) shipping charges, please call our office for price. All orders for rush service MUST be called in to our office by 12 noon to allow processing time for same day shipment. All orders received after 12 noon will be shipped the following day. All RUSH orders MUST be prepaid.

Prices: Prices subject to change without notice.

No C.O.D. Orders accepted.

Foreign Orders: All orders from outside the U.S. MUST be payable in U.S. FUNDS, preferably in the form of a money order drawn on a U.S. bank or credit card. No foreign personal or savings checks accepted. All orders from foreign countries are shipped by U.S. Postal Service. Shipping rates quoted upon request. All import tariffs and taxes will be due from customer upon delivery (payment is made through the customer’s domestic postal service). ANY IMPROPER PAYMENT WILL DELAY YOUR ORDER.

Returns: All returned items must be postage prepaid; no C.O.D. shipments accepted. Any item returned for credit subject to a 20 percent restocking fee. All returned items MUST be in a resellable condition. No cash refunds - only credit slip issued. All claims must be made within 15 days from receipt of order. No returns or refunds on computer software or video tapes due to copyright laws. Defective items will be replaced.

Errors: All claims for errors, discrepancies or problems must be made within 15 days from receipt of order.

Office Hours: Our office hours are 9 AM to 5 PM, Monday through Friday, Pacific time. Our office is located at 239 S. Glassell St., Orange, CA 92866. Our office phone is (714) 639-7681. FAX machine is (714) 639-9741. Our mailing address is P.O. Box 11631-P, Santa Ana, CA 92711.